Cut Those Expensive Telephone Bills Now

In a slow economy, companies are looking for every opportunity to reduce monthly expenses. Quite frequently, telephone expenses can easily consume a substantial portion of the small office budget. Companies selling produts or services must still provide customers with access to the customer service department. Customer calls don't necessarily slow down when the economy does. Companies searching for sales leads can also require several expensive analog telephone lines to accommodate their sales force. Here is a recent example of how one local company came out ahead with the installation of a VoIP telephone system:

Monthly Telephone and Internet Expenses Before VoIP:

• Five Time Warner digital lines to handle incoming customer service at $46.95 each: Total = $234.75
• Time Warner Business class internet 10 Mb x 750 Kb, 1 Static IP: Total = $169.95
• Misc taxes and services charges on Time Warner phones and internet: Total = $42.21
• AT&T Incoming Toll Free number, $10/mth + .10/per minute for avg. of 8000 mins. Total: $810.00

Total of Monthly Phone and Internet Expenses Before VoIP = $1256.91

Monthly Telephone and Intenet Expenses After VoIP:

• Two local number, VoIP DIDs (direct inward dialing) with unlimited inbound calling: Total = $11.90
• The ability to handle 2 calls per local VoIP number (4 line equivalent): Total = $0.0
• One unlimited outbound VoIP account for calling out: Total = $19.95
• One VoIP toll free number at $1.95/mth and 2.4 cents/min for avg of 8000 mins: Total = $193.95
• The ability to handle up to 10 incoming calls on the one toll free number: Total = $0.0
• Time Warner Business class internet 10 Mb x 750 Kb, 1 Static IP: Total = $169.95
• Misc taxes and services charges on Time Warner internet: Total = $15.00

Total of Monthly Phone and Internet Expenses After VoIP = $410.75

Monthly Savings = approximately $845.00 per month!

This particular company had a requirement for handling a fairly busy customer service group which handles incoming toll free calls in support of their consumer electronics products. They did not have nearly the same requirement for outbound calls. Based on their monthly savings, they decided to add a DSL line to back up their Time Warner internet service. Your results will vary based on your overall calling requirements.