At home, get online at super fast speeds with no appointment, no installation visit and no phone line needed. Just plug in your CLEAR Modem and surf. Our mobile Internet services using our CLEAR USB Modem provide easy access with self-installation of a connection manager via the provided driver.

Your CLEAR connection is very secure. Unlike WiFi, CLEAR technology uses a licensed 2.5 Ghz frequency and OFDM transmission protocol for a very secure connection.

The combination of licensed frequencies and OFDM technology provides a very secure connection.

Your CLEAR WiMAX authorized retailer can easily check this for you. They have a tool at their disposal that allows for checking coverage by address. Don't depend on just a coverage map to determine if you have service. There could be a dead spot within the area depicted by the coverage map.

You can connect your CLEAR modem to a wired, or wireless router to create multiple connections throughout your home. If you are a mobile user, you can purchase CLEAR Spot, which allows you to set up a wireless personal hotspot anywhere within the CLEAR WiMAX coverage area. See our blog under modems and routers for more information on the CLEAR Spot.

You can use your CLEAR service in any city where there is a CLEAR network. CLEAR is constantly expanding coverage to provide more high speed wireless locations throughout the country, please see the interactive coverage map at www.clear.com/coverage for announcements and coverage areas.

Currently, all CLEAR devices are specially configured to operate on our standards-based mobile WiMAX network. You can purchase a home modem, telephone adapter or USB modem directly from clear.com online, by calling (877) 499-6681, or from any of our retailers. In the coming months, you will also be able to purchase laptops and other mobile Internet devices that can access the CLEAR network from a wide variety of manufacturers.

You already have what you need with your new WiMAX Laptop, Just connect to CLEAR using your connection manager. For instructions on how to connect using the connection manager, just read the next FAQ.

Turn on your connection manager/utility by going to Start>Programs>Intel PROSet Wireless>WiMAX Connection Utility.

Select WiMAX to start scanning for WiMAX networks. Once the network is connected, open your web browser and you will be taken to the CLEAR activation page on clear.com where you can choose to purchase a monthly plan or a day pass. Follow the online instructions to activate CLEAR and begin your life online.

Once you receive the order confirmation page after completing the activation process, open a browser and go to your favorite web site.

• *If you are successful, your device has been activated.

• *If you are brought back to clear.com, your activation is not complete

Wait 5 minutes, check your connection, and if you are still unable to connect please restart your computer. If you are still unable to connect, please contact us at 866-387-5060 between 9am and 10pm 7 days a week.

For home service, no software is needed to connect to the internet. For mobile service using the USB modem, you will need to install the connection manager software As of today (10/26/09), the connection manager is compatible with Mac OS 10.5 or Leopard. It is not yet compatible with 10.6 or Snow Leopard. The announcement was that they would have Snow Leopard compatibility in late October.

Yes, the connection manager software needed for use of the USB Modem is Windows 7 compatible.